What do ACT and Ternium USA Have in Common?

Advanced Call Center Technologies (ACT) and Ternium USA are both investing soon in Right to Work Louisiana! ACT is adding a new location in Shreveport. Meanwhile, Ternium USA is expanding in Bossier. Altogether, these two investments will total nearly $1 billion. So this is exciting news for the economy!

Read on to learn more about each investment!

Advanced Call Center Technologies (ACT):

ACT is investing $1.5 million toward a new location in Right to Work Shreveport, Louisiana, creating 600 new jobs.

“ACT’s addition of our new Shreveport customer care center is central to our 2022 and beyond growth plans. […] Our new customer care center capacity has room for over 1,000 new teammates, including work from home or onsite positions.” […]

“Advanced Call Center Technologies’ investment in Shreveport is a win for Louisiana’s Northwest region. […] The more than 900 jobs resulting from the project will have a positive impact on economic activity in the region. We appreciate ACT’s commitment to the state and are proud of Louisiana’s highly skilled workforce, which helps foster the strong business climate that allows companies like ACT to hit the ground running.” […]

“Since we began those initial conversations, the project has gotten bigger and better in terms of the number of jobs to be created and the wages associated with them. This investment is a direct result of entities working together with the common goal for success. NLEP is proud to have worked with LED, Louisiana Workforce Commission, Caddo Industrial Development Board, the City of Shreveport, and the property owner to provide strategic support and ensure quality jobs come to North Louisiana. We are committed to continue working with them alongside ACT to get these jobs filled as quickly as possible.”


Ternium USA:

Ternium USA is investing $98 million in order to expand in Right to Work Bossier, Louisiana. This will also create 35 new jobs!

“Louisiana’s manufacturing industry provides thousands of good jobs across our state. I am excited to announce an investment that will continue the growth of this key sector of our economy. […] Ternium’s expansion at the Port of Caddo-Bossier will bring new jobs and economic momentum[…]. Ternium’s decision to reinvest in its Shreveport plant is a testament to Louisiana’s welcoming business climate, highly skilled workforce, and world-class transportation infrastructure.” […]

“Ternium USA strengthens our community. By adding these new and retained well-paying jobs, they are continuing to make a notable impact. […] We are proud to have such a strong company solidify their commitment to the region through continued investment and job creation. This significant investment speaks highly of the Caddo Parish community.”


To read the previous update on economic development in Right to Work Louisiana, click here.

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